In analysing some of the responses to our recently released
social software for learning survey, I noticed a comment questioning the inclusion of virtual conferencing under the umbrella of social software. Interestingly, this had been an initial concern of mine when I began this research project, mostly because I understood social software to be 'free' and available so that communities could be built bottom-up.
At that time, I referred my concerns to
Michael Coghlan, who is recognised in Australia for his knowledge of and expertise with virtual conferencing, and Michael referred me to the wikipedia definition of social software:
"Social software enables people to rendezvous, connect or collaborate through
computer-mediated communication and to form
online communities. ..."
Certainly, with that part of the definition, virtual conferencing fits under the umbrella of 'social software'.
However, Michael pointed out that Wikipedia's definition continues with "...Common to most definitions is the observation that some types of software seem to facilitate "bottom-up" community development, in which membership is voluntary."
Well, perhaps it is questionable whether virtual conferencing fits that part of the definition, although perhaps I could now argue that it does. There are free virtual conferencing tools coming onto the market (check out 'Dim Dim' (
http://www.dimdim.com/), and what is stopping anyone from having open meetings, voluntary memberships etc using these tools. In fact, I believe I participate in just that at the moment through the
Connected Community Network - membership is voluntary and it has evolved to become very "bottom-up".
So, acknowledging that not everyone will agree, for the purpose of our research we have chosen to include virtual conferencing under the umbrella of social software.
What do you think?