Bingo! Capturing Management Interest

The idea that the use of social software by organisations improves workflow and productivity has to capture management interest don't you think? I have been reviewing the 'stories' of several research contributors who use social software for project management, knowledge sharing and organisational learning and this common theme is emerging as a result of the freedom of rapid publishing and subsequent empowerment of project/team managers.

I feel as if I have stumbled over an absolutely critical finding if management buy-in to using social software is to be encouraged! I've always believed in the power of using the language of your intended audience and despite managers of educational institutions seeming interest in teaching and learning, the ever-tightening budgets keep them firmly focused on $$$$, in public education at least.

So, what examples can you provide of improved workflow and productivity through using social software in your workplace?